General Principles


We have compiled this set of documents to explain what happens to any personal data that you provide to us directly or data that we collect through website cookies and other technologies.

People who visit our website

Short version

  • We collect anonymous statistics about your visit, like which of our pages you viewed.
  • Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
  • We never share your data with 3rd parties except to help us improve our own products.

These are just the key points. If you need detail, keep reading.

Measuring our visitors

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies on our website

You can read more about how we use cookies on our Cookies page.

People who contact us via social media

Management of our social media channels (facebook, instagram, twitter & youtube) is supported by a number of third party Marketing & PR Partners listed under the Data Recipients link.

If you send us a private or direct message via social media you should be aware that the content and any links (e.g. your name, a link to your public profile and any information on your public profile) will also be visible/available to those partners.

Equally if you reach out to an employee or representative of Italicus directly through social media in relation to the company or our products the information you provide may also be processed by us in order to facilitate your request.

People who email us

We use G-Suite - a collection of SaaS products developed and maintained by google to deliver various infrastructure services to support our business including email. In their own words "Google employs an extensive team of lawyers, regulatory compliance experts, and public policy specialists who look after privacy and security compliance for Google" - you can read more about how Google is committed to GDPR compliance across Google Cloud services here:

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our services.

People who purchase our products and/or use services provided by us

We use a number of third party Infrastructure Services & Providers to fulfill our regulatory accounting and finance obligations.

If you purchase products directly from us or use services provided by us, details of those transactions will be shared with the appropriate partner as required in order to complete the transaction/request. We have published a list of all Data Recipients here.


We follow the guidelines set out by the General Data Protection Regulation (GDPR) when we collect and process personal data which states that processing should be:


  • We take every reasonable step to ensure that data is accurate and kept up to date, that inaccurate data, having regard to the purposes for which they are processed, are erased or rectified without delay.


  • The data we collect will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (also referred to as ‘data minimisation’).


  • We process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.


  • Personal data will be processed lawfully, fairly and in a transparent manner in relation to the data subject.


  • Data is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

Time Limited

  • Data will only be retained for a period necessary to complete the purposes for which it was collected.
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